Nothing tickles me better than to get a mess of wins in one week. You folks who allow me to represent you have no idea how much pleasure I get when I slay the proverbial Goliath. It’s certainly not like winning the lotto but the joy is also derived from VA’s hanging me out to dry from 1989 to 2016. Every one of you I put in the driver’s seat is equally long overdue in most cases and in some, an important adjunct to your financial ability to survive. And every one is one more dagger in their back for what they did to me. 

Bob Livingstone

Bob showed up on my door in early 2017 and wanted to get 100% for DM II. Well, that wasn’t going to happen but I said I’d do my best. Being a Vietnam Vet like myself, I naturally agreed to take him on. He already had a handful of this’s and that’s for Bent Brain, PN in all four quadrants, the usual tinnitus from too many hand grenades and not enough OSHA earplug protection etc. His biggest complaint? Why, VA wouldn’t pay for his Trulicity® for his DM II and it was kicking him in the ass. He also had a brand new Weatherby .338 and a killer 3×9 scope he wanted to show me and was eager to try it out on an elk that fall. He would never get the chance.

Bob was on a combat sweep up in the Central Highlands of I Corps one sunny July afternoon just before Monsoon. They were traversing an area that had recently been sprayed and the Air Force was still running Ranchhand ops in his AO. He described what I had happen to me one day up in that country north of Thailand that rhymes with mouse. After the 123  makes its pass, you feel that oily film and a fine mist descend on you. It makes your hair and skin sticky from the oil but the mosquitoes quit bugging you. In fact, there were no mosquitoes after one of these events. Or spiders. Or snakes. Or monkeys. Or jingjokes. I think to us that was a good thing then…If there was a mud puddle or a rice paddy nearby, you’d see the rainbow colors on the surface of the water indicating a petroleum product like gas had been spilled. Agent Tang was always mixed 1:1 with anything they had lying around like kerosene, JP-4, contaminated AVGAS-hell, even motor oil or transmission fluid worked. It made the AO stick to the vegetation better and longer.

Bob described it almost the same way. Worse, it irritated his sinuses. Permanently. Forever after, he’d have a chronic clogged sinus passage with occasional infections requiring a course of antibiotics. Like all of us, I reckon he figured it was just the cost of playing soldier. I got it too and had two operations to open up the passages several years after I got out. No cancer yet. Knock on wood. I can live with the Porphyria. For that sweep, he, a military policeman, had been repurposed as an 11 Bravo 10 and was awarded both a Purple Heart and a Combat Infantry Badge afterwards. He told me it was ‘ugly’ was all. The Army is not in the habit of awarding CIBs to guys with a 95B40 MOS. They ran into a battalion-sized NVA outfit and got into a nasty scrum for several days. As usual, the gooks cut and ran after the Bigwigs began choppering divisions in from Camp Radcliffe and whaling on them from the surrounding Firebases. Liberal applications of Napalm further convinced them it was time to beat feet. And so Bob returned to being a cop for the rest of his tour. Not. But he couldn’t stay away. He signed up again after a two year civilian vacation and took a second tour. A lot of my friends said I was insane to sign up for another year in May ’71. I reckon that makes me and Bob weird or something. Didn’t seem like it back then. Doesn’t now.

Come early November of 2017, just before elk season began, he got the cancer diagnosis. It was bad and metastasizing faster than they could treat it. By March they gave up on chemo and went to morphine and Fentanyl patches as the drugs of choice. Hospice began about May 10th. He passed July 1 and I’m glad. It was ugly and painful. Best of all, VA owed him for all of July, too. Cupcake and I attended his funeral a week later. He got a big send off with military honors. The burial detail was a little green on folding the flag but they gave it their best. Can’t say I could have done any better.


Robert Stanley Livingstone Sunrise 9/24/1949- Sunset 7/01/2018

To add insult to injury, VA granted 100% for PTSD and a few other nitnoy items on June 19th-eleven days before he passed- but denied the cancer. Ergo, no DIC for you, Señora. What made it even uglier was the VES c&p gal, an ARPN, who my VA Change Management Agent Tina convinced to come to Bob’s house on the same day they did the rating, gave a positive nexus for the cancer being due to AO. I called the RO two days later and asked WTF? We have an IMO. Hellooooooo? Why even have a c&p if you’re going to deny before you even read the report? Crickets. Lots of crickets in Seattle there are. Yessssss.

Long before he became incoherent and comatose, he looked in my eyes and begged me to promise him I’d take care of the outstanding claims and make sure his wife got DIC. His fingernails put dents in the back of my hand he was so serious. I promised him I would. I grabbed every medical record I could lay hands on and shipped them all off to my BFFs at Mednick Associates. To their credit, they provided an excellent Independent Medical Opinion for me. I filed the BVA appeal in August and we started cutting bait while we waited. This was under the new AMA appeals process and I was a little gun shy about how it would play out. I didn’t ask for a hearing because there wasn’t much I could present and Bob was now in a Heavenly zip code.

I always take a spin through CASEFLOW every several days on the off chance something will transpire- even if it’s so nondescript that you can’t tell what happened. It showed a decision but it was vague. As this was the first of my Vets in CASEFLOW to get a decision since they instituted it and got rid of VACOLS, I held my breath. I wasn’t going to call up his daughter and say “I think we won”. I waited to see it populate in VBMS. Sure enough the next afternoon it surfaced. Hallelujah.

Winning claims for widows is a sacred trust to me. I was glad I could do this one. It still makes my eyes wet writing about it.

Here’s the BVA decision. Livingstone BVA win 2-20-2020 redacted

John the Marine

I have a thing about Marines. I count one of my closest friends as one. I met John while changing out a dishwasher in one of my rentals. John”s daughter was renting from us and he came down to open up the house and watch. We got to talking and next thing you know, I was repping him for PTSD. We won without so much as a NOD. VA caved in after the c&p. John had been PCS in the Philippines and got TDY orders to Chu Lai in late spring 1968 after the New Year’s celebrations. They were running convoy protection from there down to Bien Hoa and had so many casualties they were grabbing transportation dudes and shoving 16s and Alice pacs into their hands and baptizing them as infantrymen.

As with all of us who have gone TDY, nary a speck of  military evidence could be found to prove boots on the ground and VA had made a pseudopolite point of telling him he must have dreamed it all.  By now, a lot of you know me and my proclivity to never give up. I’m worse than Double Bubble gum on your shoe in July. He’d tossed his old yellow shot book decades ago but his parents had kept all the letters he’d sent home with the “Free” franking stamp up in the right corner showing the 96219 zip code… which happens to be… yep. Chu Lai. Bingo. Instant chicken dinner winner. VA gave that envelope the hairy eyeball for a month trying to figure out how they could call it a forgery. So I sent them five more and said we had a shit ton more of them if they were still having any doubts. That did it. Remember, this is VA poker. See and always raise.

Along about September last, I called him up just to check on him. We hadn’t talked in two years. Seems the Parkinson’s was getting bad and I offered to begin again and go for loss of use of the lower extremities and Aid and Attendance. VA began all over again and wanted proof of boots on the Indochinese red clay. I sent them a copy of his 2015 PTSD rating decision for combat. I guessed they disremembered it. It still wasn’t good enough. They decided to go all the way back to the NPRC just to be mighty sure he was a Nehmer Member. I don’t know what they hoped to find this time around because they came up with a dry hole back in 2015-16. I begged them to pick up the pace because John was going downhill faster than the doctors could type it into the medical records.

On Saturday the 8th of this month, his daughter called to tell me he’d just been diagnosed with mega-advanced b cell acute lymphoblastic leukemia. His wonder docs down at the local VAMC had been telling him the reason he felt run down was due to all that Parkinson’s. That failed to explain away the plummeting white blood cell count. The QTC doctor had called me after the c&p and told me to get him to a doctor like yesterday. VA docs finally decided to run some blood tests after initially telling him to hold his water. They misplaced the results and then found them on Wednesday the 5th of February. The asshats called him in for the shit show briefing on Friday. I’m surprised they didn’t take 3 weeks to schedule an appointment and then surreptitiously cancel it when he had his back turned. Delay and deny until we die. Literally.

I filed for the Leukemia that same Saturday and was on the horn Monday to Fort Fumble in Salt Lick City who was handling the claim. By now, I had Sonja the RVSR on speed dial. I got her on the horn and asked her to include the leukemia in the current claim. Wonder  of wonders, she didn’t give me some bogus “I’ll have to get three signatures for a medical flash, Mr. Graham. It doesn’t work like that.” She flashed him as terminal while we were talking and immediately got to work checking with the American Lake VAMC just to make sure I wasn’t funning her about his leukemia. Trust… but verify. You folks know how we VA ambulance chasers like to lie and cheat about our malingering clients, right?

Sure enough, she was true to her word-sort of. The rating came out but no R1 or R2. Why shoot. He only had lost 20% of his left and right feets and could probably still put in a credible performance if he decided to run the Boston Marathon this spring according to them. Mind you, we showed up at the 11/26/2019 c&p driving a wheelchair. I guess they thought that was just a bunch of VA Agent Kabuki theatre shit. VA probably calls that a “staged rating attempt”.

I called up the Coach and pitched a bitch about no R1/R2 but they refused to budge. What a lot of you wanna be adjudicators and DIY claims Vets don’t realize is there is more than one way to skin this SMC cat. Ever hear of two ratings for A&A? Remember, both his Parkinson’s and his Leukemia are 100%. Either disease is a full-blown candidate for A&A. I explained that to them in an email yesterday afternoon. Breniser v Shinseki (2011) is unequivocal. No condition counted twice. Last time I checked, Parkinson’s and Leukemia were not related but the M 21 may say different.  I cc;’d it to our good friend VA Secretary Bob Wilkie just in case they forgot to consult with him or the Director, Comp. and Pen. We’ll see how this ammo pile cooks off come Monday. If they decide to make me appeal, this one’s going to hit CBS Channel 7 KIRO on the 6 o’clock news with one of those “Can you believe this shit?” intros.

Here’s John’s not quite R1 rating.  It’s like someone handing you fifty one-dollar bills and telling you you’re a millionaire. In this case, it’s fifty 20% ratings when you’re already at SMC S. It’s about as useful as nursing utensils on a boar hog for VA compensation purposes.

John redacted Parkinson’s& leukemia

Andrew’s Compensation Pension Claim/Appeal

Pillow Wars.

Last, but not least, is the third story which occurred about 0534 Hrs  this morning. I’m lying in bed fighting with Pickles over who gets to put their head on my pillow when my cell phone pings on my nightstand. It’s my clients in Houston emailing to say we’ve won. GTF outta here! They call about three times a week with new horror stories, all truthful, about how Andrew is getting worse and more than in need of A&A. I was in Nashville for spring NOVA last year when this got denied. Some Coach up in Newark, NJ-scratch that, New Yawk-was doing the rating and called to say “they’d” reviewed it a second time per my personal request and try as they might, dadgummit, they still couldn’t bring themselves to grant. Mind you, if was him alone. Not some mythological band of RVSRs riding Unicorns.  I asked what the impediment was and they said he just wasn’t quite there yet. It came out more like ‘quaaaat’. Andrew has two 100% ratings for some serious shit on his plate- COPD and OSA. What’s more, the laundry list goes on and on for three more pages in the Confirmed Ratings sheet. Andrew’s got more ratings than me and I’m 290%.  He’s a total insomniac and falls asleep in mid-sentence in the middle of the day. He forgets to turn off the stove and dang near burned the house down last fall. No sirree, Bob. He was not anywhere’s near A&A material in VA’s book. I sent them down to the Houston VAMC about once a month to get his shrinks and the rest of the crew to write one 2680 after another saying he was a prime candidate. His wife was appointed his fiduciary over almost two years ago. No dice. I’ve dutifully mailed every 2680 in to the BVA while we waited and waited for them to cut some paper. Crickets. BVA even refused to advance him on the docket when I told them the kids had to refi to avoid losing the house.

Andrew’s last 2680 hit the VBMS about 20 days ago and some rocketman in Houston took it for an inferred claim. The same dingbat  also glommed onto the fact that Andrew’s VA Shrink had accidentally checked off on the Pension box instead of the Compensation box and this bozo was giddy about the prospect of denying (with prejudice). Andrew served in time of peace  so he’d never be eligible. What’s more, they know it.  We often talk about the technique of developing claims to deny. Well, this time I have incontrovertible proof they are in the process of a flagrant Texas Necktie Party. I screenshot the comment of the RVSR shit-for-brains who stupidly left the damning evidence right there in VBMS in the deferrals section. I quickly sent him an email explaining the concept of the nonadversarial, Veterans friendly regulation that says a claim for pension is a claim for compensation and a claim for compensation is a claim for pension and VA is obligated to grant the higher award if possible. What do they teach these guys in VA rating school? All I got back was the sound of more crickets. They haven’t even slowed down in their headlong rush to deny… yet.

Check it out…

The art of developing to deny

Fortunately, the BVA came to our rescue… or will on Monday. The BVA decision will be posted on 2/24-two days hence- saying he’s been granted SMC P (M+K) for A&A of another. It’s showing in CASEFLOW as a grant but it isn’t posted yet in VBMS. I do so hope they post the denial for the Pension A&A about 30 minutes before the BVA decision propagates. I’d give a hundred bucks to see the look on that prick RVSR’s face when he realizes his smarmy little vindictive denial is going to flop like an almost-done cheese souffle in  Kindergarten at recess.

Here’ the way CASEFLOW shows us we won. Pretty primitive for a brand new product.

Here’s Andrew’s BVA decision Andrew redact BVA decision 2-24-20

Pickles the Law dog

All in all, it’s been an outstanding week. I’m still alive. Cupcake’s cancer appears to be in remission and Pickles seems to have quit growing. She turned 1 on 2/05/20 and is all you could ask for in a dog. If I can get her to quit eating  my bedroom slippers, I won’t have to remember to put them up on my dresser at night before I go to sleep. I’m on my third pair. She lunched the ones I got for Christmas a week after.  Life is good at LZ Grambo.

Again, thank you- all of you who entrust your VA fate to me. It’s quite an honor really. On behalf of myself and the rest of the asknod menagerie, I hope I pass the audition.


Posted in Aid and Attendance, All about Veterans, AO, Call Bob, KP Veterans, Nexus Information, Pickles, Tips and Tricks, VA Agents, VA Medical Mysteries Explained, VBMS, VBMS Tricks, Veterans Law, Vietnam Disease Issues, Vietnam War history | Tagged , , , , , , , , , , , , , , , , | 3 Comments


Well, this isn’t exactly a  “remove before flight” checklist with the red ribbons of old so much as a “Rule Out” medical checklist. At our age, some of these disabilities can be attributed to other extraneous causes besides AO-but not many. Deciding whether service connection for exposure to the Rainbow herbicides is deserved has become a decades-long work in progress. Witness the unwillingness by VASEC Wilkie to include the newest batch of diseases like Parkinson’s-like disease which I have. Or hypertension, hypothyroidism, bladder cancer and a slew of others which the NIH have already signed off on. You don’t need a PhD to grasp what the problem is – it’s money. VA higher-ups have to be paid and especially those folks at the top who would go elsewhere for even higher salaries if they could. What I question is if these SES types are such hot properties, how did James Byrne from the OGC,  McDonald, Shulkin and all the others end up on the ash heap of history? Perhaps there s a no deposit/no return philosophy afoot here. 

Anyway, here’s the checklist. I advise you to perform all these tests outdoors to avoid any fractious interchanges with the better half. Mind you, these are informally validated test protocols…

AO Test #:

1. Go outside and pee in the garden. If ants (colonial hymenopterous insects) gather rapidly, file for Diabetes Mellitus Type II pronto. DC 7913.

2. If you pee and it never makes it past your shoes horizontally, file for prostate cancer muy pronto. DC 7528

3. If the pee smells like a barbecue, file for Ischemic Heart Disease (IHD or CAD) rapidement- DC 7005. Your LDL cholesterol numbers are probably waaaaay off the map due to all that AO exposure doing those Zippo/village sweeps up in the central highlands of  I Corps back in ’68. Well, that or all those McDonald’s sweeps the last 20 years or so but I’d keep that one to myself.

4. If  your wrist (wrists plural if you’re ambidextrous) feel numb while aiming and relieving yourself (indoors or out), file for both late onset peripheral neuropathy (PN) or PN secondary to the Diabetes (follow instructions for ant test above in #`1 first). Dépêchez vous! Immédiatement! DC 7114 or DC 8513. Check DC 8520 for lower extremities, too.

5. If you return inside after the above tests and the wife or significant other addresses the fact that Winky is still walking point, file for cognitive dysfunction secondary to Parkinson’s Disease (Paralysis Agitans) at your soonest. DC 8004






Posted in All about Veterans, AO, Humor, Inferred claims, KP Veterans, Thailand AO presumptive path, Tips and Tricks, VA Agents, VA Attorneys, Veterans Law, Vietnam Disease Issues | Tagged , , , , , , , , , , , | 2 Comments


I enjoy reading these VA reports. It beats the pants off the VAOIG VAMC hospital inspections. Since they could never pass the high bar for emergency rooms, VA simply declared the ERs persona non grata. Now, if you show up with your guts hanging out from a rude encounter with a knife, they call an ambulance for you. How Veterancentric. 

Anyway, it’s nice to see the statistics on how many appeals were remanded to death or got the rocket docket treatment. Most of the ones I’ve asked for advancement on recently still took a year unless the Vets were terminal with metastatic cancer. Fastest was 8 days.


Posted in BvA Decisions, BvA HCV decisions, BVA Purplebook, BVA Referrals, KP Veterans, Tips and Tricks, VA Agents, VA AMA appeals knowledge, VA Motions for Reconsideration, VBMS, VBMS Tricks, Veterans Law | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment


Samuel Edwin Bailey 5/03/1952–2/04/2020

A year or more ago, Sam apprised me of the fact that his hepatocellular carcinoma (liver cancer) had returned post surgery. Even worse, when they went back in to take another look under the hood, it had metastasized all over. They buttoned him back up and pretty much told him it was time to go home, take his protein pill and put his helmet on. Sam was adamant he was not going to go through chemotherapy or radiation treatments just to eke out one more year of life at the expense of having to carry a barf bag around with him. He was equally adamant that we respect his wishes that he did not desire fame and fortune or a big sendoff with single malt scotch. That last, above all, was the hardest wish to respect. 

Sam, Brad and I have always had a certain inextricably intertwined camaraderie. We were all in the military-albeit in different services. Sam was Army. Brad was a Marine. I was Air Force.  We were all in Vietnam at one time or another-albeit in different places. We were all in Laos at almost the same time- albeit at different ends of the country. We all had Hepatitis C-albeit different genotypes. We shared the bond of war, having fought it and managing to live through it for the most part- albeit until now. And of course, lastly, we are falling like flies from the secondaries of Agent Orange-albeit different diseases.

Sam’s family put up a great memorial website which you can visit here.

When I called to check up last October, it was evident we were going to need to prepare for VA’s shenanigans soon after he punched out. It turns out they weren’t going to have the decency to wait even that long. When I got access to Sam’s claims file on VBMS, I discovered some idiot rater in Nashville with waaaaaay too much spare time on his hands. He had decided to do a “cold case files review” to see if he could undo Sam’s 100% rating. Rocky the rater found the Army doctor back in 1971 had described the hepatitis Sam contracted in service after being wounded  was “infectious” rather than “viral”. Never mind the lab tests which said he had Hepatitis B. Forget the Hep test that said negative for Hep A. I had to call the Nashville Bozo Boy up and point out Sam had not one but two Purple Hearts. He had multiple, extensive vein stripping surgeries in his severely wounded right arm which were the most apparent risk factors for contraction of Hep C. His response was.”Wow. I guess I didn’t dial on that, dude.” Not so much as a “Shit, bro. I’m sorry.”

Fortunately, he listened to reason and just re-re-adjudicated Sam’s liver cirrhosis at 100% and said VA was “continuing” that rating after further review. Thank you. Thank you very much.

I was stuck here in Seattle following a 1/2″ kidney stone removal on 1/14/2020 with the laser canon catheter and a GoPro strapped to it. They put a stent in for two weeks and I had to wait to have it removed. Brad and I made plans to beat feet down to Sam’s for the Last Detail as soon as possible after I quit seeing black spots and peeing blood. Sam’s wife Kathie was not sure he’d still be alive by the 4th when we were slated to arrive. Somehow he’d held on. Three days earlier on Saturday the 1st, he’d  crumped and began the inevitable slide into oblivion. I have no idea how he made it that far. I was only glad he was still breathing.

Sam, Kathie and family.

I flew in and got there about 1330 and could see the end was near. Miraculously, he was still holding his own. Brad drove down from Oregon and arrived about 1930. The most touching moment was when his great granddaughter Irie arrived that afternoon and yelled “Hi, Grandpa!”She rushed over to hold his hand and kissed his forehead. She was accepting of the situation and didn’t feel our angst. In youth there is that fleeting moment of bliss, innocence and love.

In Laos when I served there, when a pilot was shot down we expended extraordinary assets to recover them. If they were subsequently captured and killed below us before the cavalry arrived, we had to get on the horn and declare “Negative Objective”. This meant no further efforts were allowed to be expended in recovering them. Our government refused to waste more lives in an effort to recover the body. This caused a 40%  KIA/BNR (body never recovered) rate. We had to fly away and leave them behind. I guess there are no words to describe what kind of toll that takes on the soul. I was not prepared to leave Sam behind- and especially not Kathie. I would have made this trip by walking even if it had been too late. With Brad being a former Marine, I’m sure he is equally well- acquainted with that “leave no one behind” mentality.

Sam departed just before 2200 hrs and seemed at peace according to all. We’ll sorely miss him. Our ranks of Hepatitis C Vets-or HCVets as we’ve come to call ourselves- are rapidly dying in spite of the magic cures. I’ve read literature that says my having Porphyria will increase my odds of liver cancer 67%. So far I’m one of the lucky ones. We’re really going to miss you, Sam. I’m honored to have been called your friend.

The folks from the Funeral Home were kind enough to bring a flag to drape over this proud man. America’s Sons of War deserve no less. And that’s all I’m gonna say about that.

Posted in 1154(b) combat presumptions, 2015 Hugfest Gig Harbor Wash, Agent Orange, Milestones, VA Agents, Veterans Law, Vietnam Disease Issues, Vietnam War history | Tagged , , , , , , , , , , , , , , , , , , | 7 Comments

Developing Evidence to Win Your MST Claim


Winning any VA disability claim can be a daunting task. But Veterans with PTSD related to Military Sexual Trauma (MST) usually face a difficult up-hill battle for one important reason: Sexual trauma is rarely reported in service, often because of fear of reprisal, fear that nothing will be done, and because military culture tells you to “sweep everything under the rug.”

Normally, to establish service connection for PTSD, you need the following:

  1. A diagnosis of PTSD;
  2. Medical evidence establishing a link between the PTSD diagnosis and an service stressor; and
  3. Credible supporting evidence that the reported service stressor occurred. 38 C.F.R. 3.304(f).

Veterans with PTSD related to MST usually have a problem proving that third part because there wouldn’t be documentation of an unreported stressor. So how is this type of claim won?

38 C.F.R. 3.304(f)(5).

The VA has created a relaxed evidentiary standard for survivors of MST, which allows veterans to use circumstantial evidence to corroborate their report. For each MST veteran that I represent, I tell them that a case can be won or lost based on our ability to gather or create that circumstantial evidence.

38 C.F.R. 3.304(f)(5) states:
“If a posttraumatic stress disorder claim is based on in-service personal assault, evidence from sources other than the veteran’s service records may corroborate the veteran’s account of the stressor incident. Examples of such evidence include, but are not limited to: records from law enforcement authorities, rape crisis centers, mental health counseling centers, hospitals, or physicians; pregnancy tests or tests for sexually transmitted diseases; and statements from family members, roommates, fellow service members, or clergy. Evidence of behavior changes following the claimed assault is one type of relevant evidence that may be found in these sources.”

Evidence of unexplained behavioral changes can often be the key to any MST case. I always ask the veteran if there is a life-long friend or family member who can attest to:

  • Whether the veteran seemed noticeably different when they returned from service;
  • What the veteran was like before service, like:
    • Whether they got good grades, played sports, had lots of friends, had no legal issues, had no mental health treatment, etc.
  • Whether the friend/family member has directly observed any mental health symptoms in the veteran since service.

The VA will consider this type of evidence “markers,” or evidence suggesting the possibility that a trauma occurred. 38 C.F.R. 3.304(f)(5) describes some types of markers, including:

“a request for a transfer to another military duty assignment; deterioration in work performance; substance abuse; episodes of depression, panic attacks, or anxiety without an identifiable cause”

Many MST cases have been won based on the veteran’s (or their advocate’s) ability to identify the above-referenced markers in their record. For instance, I just won the case of a female veteran whose case involved the following facts:

  • Unreported sexual assault
  • Received “failure to adapt” discharge after she was hospitalized for a suicide attempt and was diagnosed with Adjustment Disorder during AIT
  • I found the following markers in her record that the VA missed:
    • Service treatment records showing loss of appetite, sleep disturbance, and depression without explanation, shortly after the MST occurred
    • Service personnel records documenting the veteran’s request to be separated because she was “homesick”
  • I submitted an appeal brief flagging these markers, submitting a statement from her aunt discussing unexplained behavioral changes, and requesting a Comp & Pen exam
  • The VA ordered the exam, procured a positive nexus, and the veteran finally received the benefits she deserved.

Winning any MST case often takes a little creativity and a lot of due diligence. It’s a balance of creating new evidence and identifying circumstantial evidence already in the record. Don’t let the VA tell you that your claim is denied because you didn’t report an MST in service. Use 3.304(f)(5) to get the benefits you deserve.

If you have any questions, please feel free to contact me at


Posted in All about Veterans, Guest authors, Lawyering Up, MST, PTSD, Tips and Tricks, VA Attorneys, Veterans Law, Women Vets | Tagged , , , , , , | Leave a comment


Back in 2012 or 13, under USB Allison Hickey, we were shock ‘n awed by the foray into what would become VBMS. The crude transition from paper to electrons was like watching trees grow. If too many users logged in simultaneously, it crashed the system. Before 2016, VBMS was off more than it was on between 0800 and 1630 Hrs.  Once again, we are asked to undergo computer change and, as usual, no one at VA sends us the new user’s manual.  Us 70-year-old foggies have a darn tough time trying to “sound it out” like a lot of you younger Phonics®-trained computer users. With the death of Windows 7 logistical support last week, the VA was finally once again forced at the very last moment to leap into the 21st Century before they have to pay for it. 

Fortunately for me, I have Cupcake. She cut her teeth on MOS 1.5 for Cavemen in 1989. Ooops. Cavewomen? She quickly found all the new quirks for me.

Okay, here’s the first step which hasn’t changed. Enter in to Citrix choosing SmartCard.

Follow the instructions from here on out. Authenticate, PIN, Credentials



I’ll skip the Citrix gateway pictures of the padlock. RO-5 VBApps is now one of the four on the lower left now (as of 2/09/20). On the West Coast, MAPD is on the opening Favorites screen. Click to go to Desktop at the top and click on the blue RO-5 VBApps  TV. Be careful you choose it and not one of the others.



Then the descent into Government


Right here is where everybody is getting discombobuated. When the VBMS initial entry screen first populates, it looks like this now…

Wait  10 seconds and let it populate all the way. After a few 8 seconds, “Sign in options” appears at the bottom. Click on it.

Click on the little doomoflotchie at the bottom left that’s supposed to look  like a PIV card.

And you’re in. Or should be. All you have to do is wait for all the attachments giving you permission to print and roam around (level 6) to load up and away you go to

Once I reach here, I choose where I’m going -CASEFLOW, Outlook emails, VACOLS or VBMS.  I click on the little black and white Windows logo in the bottom left. It opens up your choices like doing it on you own computer (unless you’re one of those Apple idiots). Click on Outlook if that’s where you’re heading.  Or look at all the desktop Icons and doubleclick the VBMS Globe shaped dohickey (second row down in the middle).  This is the easiest path to VBMS.

If you clicked VBAPPS, a new submenu opens and you’ll be  clicking on VBMS unless you want to go into VACOLS. If so, choose VACOLS- not VACOLS VSO.


VBMS security is still the same.


Gotta type in your VARO code. 346 for Seattle

And just like that, you get to wait about 30-40 seconds for the Claims Queue to populate.

Now for some click tricks. Go to Claims up at the top right near Documents and click on the blue 020 Initial or 170 NOD EP code. The claim populates in rough form. Go up to the top and click on “Open Claim Check” and see if they secreted any interesting notes about c&ps.

If there is some info, it may look like this:

claim check.JPG

At midpoint  on the Claims screen after a list of PII metrics  and Days Pending on your client, look for “Expand Claims Details” and click on it.

It will reveal what’s going on. It tells you which RO (Claims Station) is doing the decision.  If it’s ready for decision, this is where you’ll see it if you didn’t go to “Notes” in the top right of the screen. Since it populates a shit ton faster in the claims dropdown menu, I generally go here (Claims) to look at everything.

Now for the claims command post where you’ll find interesting notes. Look up in the left upper corner for “Go To Work Item“. Click on it. Open up everything on the claims bar of Contentions, Tracked items, Examinations or Notes. If they advocate gerrymandering 38 CFR to screw the Vet out of SMC S or TDIU in tracked items, screenshoot the note(s) asap before they evaporate when RDC (Rating Decision Complete) is announced. Remember, VA personnel don’t realize for the most part that we’re in here roaming around, too. I’ve found decisions in that long list of documents that were not completed and posted to Documents yet. BVA hearing transcripts always appear here for a few days awaiting upload to Documents.



On the main desktop screen (black), look at the Google Chrome bulls eye and double click it.

A VA brainwashing screen comes on. Erase the in the address bar at the top left and insert your CASEFLOW code -[hyphen]name.


It’ll take you through the security entry again. It’s the quickest way to get in without having to scrub your old browsing data and cookies before entry each time if you come in from your own desktop.

Authenticate and just like that, you’re in. Every once in a while I get these ActivClient PIN code requests. They didn’t work on the old Windows 7 system but they do now.

This is the entry for both CASEFLOW QUEUE and CASEFLOW HEARINGS. Just click on ‘Switch product’ to change over. Also, use the back arrow up in the upper left to exit each case so you don’t have to keep hitting the client menu to get back to the queue. I want to know what all the hoopla is about with this. You could discern far more in VACOLS. This  gives us less info than the old fashioned Ebenefits back in 2014.

There are thousands of nooks and crannies to venture into but this is just the get-started Idiot’s primer for the new Windows10  VBMS. Maybe next week, I’ll show you how to find that GS-10 rater in Winston Salem who has the IQ of a dead Christmas tree.

Today’s blog was brought to you by the letters V, B, M and S.


First P.S….. Remember  the old VBMS Wondows 8. Over the column “Last date changed” that usually sorts all the decision or recent actions, there used to be a checkmark to click on to arrange the queue chronologically. Notice how it seems to be gone with the wind in Windows 10®?

Here’s the trick courtesy of John Paul Gustad Law Group. Let your cursor slowly hover up in that top right corner until it opens a magic box with a change button. Click on it. The Queue darkens normally as it recycles and voilà! The chrono switches to last page /last document entry as the newest. Beats having to run through the VBMS Rolodex every day  looking for older entries to click on.

P.S. LURP Ed from somewhere south of Portland, who enjoys living amongst those  wild and crazy Antifa folks, sent me this.

Posted in All about Veterans, Appeals Modernization Act, Electronic Filing of Evidence, Humor, KP Veterans, NOVA Attorneys, VA Agents, VA AMA appeals knowledge, VA Attorneys, VBMS, VBMS Tricks, Veterans Law | Tagged , , , , , , , , , , , , , , | Leave a comment


When I sat down for my first VA poker game, I was using a trusted mailman- a VSO. Well, trusted insofar as I had a pretty good chance of it getting there. Likewise, being fairly naive about all this in 1989, I suppose I bit hard on the precept they (VSOs et al) were going to be my trusted knight in shining armour with a Supersize me® of Sherpa, too.  With many years comes greater wisdom. No, folks. I’m not plagiarizing it (or culturally appropriating it in @Leftspeak). It’s true no matter who evokes it. With that aside, let’s talk about filing integrity.

One thing we assume far too trustingly these days is the assurance that electrons will not go astray. If they do, we presume they conveniently boomerang back with “Your email to did not go through. Perhaps you might oughta wanna try that again or check your address for her.” Some venues lock up and force you to make a momentous decision like “Mon Dieu! Leave this page and allow this cogent FacePlace© comment to be lost to the ages? Are you mad?” The point being is that they cover your butt for you. It’s like being in Kindergarten again and someone’s in charge of making sure you color inside the lines. Speaking of coloring inside of the lines- check out these new guns the Israelis are using. I’m gonna ask Cupcake for one for Christmas for them coyotes down in the lower pasture.

In the VA world, you gung ho, pro se do-it-yourselfers have several different venues to stick your message in a bottle. Among these paths are,,, USPS snail mail and various VA FAX numbers which terminate at the Evidence Intake Center. We (well, at least me) frequent filers who do this for fun and very little profit generally use USPS Priority mail $7.35 (free tracking and confirmed delivery). In addition, I throw a second hand grenade electronically at 844-531-7818 EIC FAX. Others foolishly depend solely on those rascally electrons or some confirmation back saying Rog on your last txmission, over. I was taught by my mentor, fellow Vietnam Veteran Robert Walsh, who in turn was taught by his legal professor, the admonition of “belts and suspenders.” The clear meaning being to file in two venues to ensure one gets there. Similarly, in legal briefs, I have extended this epiphany to using multiple precedental cases instead of just one cite.

What I’m getting at here is preventing a suspense date disaster. In this new age of AMA, it is becoming mission critical to convert a Legacy SOC into a BVA NOD within 60 sunrises and 60 sunsets and make sure it is recorded. Woe betideth s/he who files on the 57th day before Bingo and mistakenly presumes it got there either via snail mail or electronically without some confirmation. True VA confirmation for equitable tolling purposes will generally appear in VBMS about 8-10 days later in most cases. If it doesn’t, something is amiss.

In recent months, I’ve been playing VA Forms Tennis with various VA Poohbahs as to which VA form they will  accept from me to use for filing a CUE. VA now uses the National Work Queue (NWQ) which means you will get a different “technician” every time who determines this. Regardless of which I file, it’s invariably the wrong one. Instead of getting into a pissing match, I just refile it with one of the other 3 forms they “suggest”. This came full circle  last week when I refiled the “right one” (a 995) and they established it as a new claim using the prior 526 document they refused last month. Maybe I’ll start messing with their minds and simultaneously file a 526 and a 995 with a cover letter saying “Take your pick and discard the wrong one.” My guess is I’d get a letter back saying “Thank you for your service. We were unable to construe what it was you were asking for. Please see the  VA Form 20-0998 (attached) on how best to get in touch with us. Ta ta for now.”

We’ve all been told to have patience while the VA squirrels learn the new ropes. We’re approaching the first year anniversary of the implementation of the AMA  come February 19th- a mere 24 days hence. My patience is being sorely tried. Does it really take that much intelligence to determine which form to use? Do they consult tea leaves or cast dem chicken bones? Does it involve a first born male child?  I had a 526 claim rejected  in August for an increase to an existing rating. Yeppers. Wrong. Use another form. They accepted it on the 995 which is a direct violation of 38 CFR §3.1(p)(1)(ii). So much for Chevron deference. Remember. A VA 20-995 is only for refiling a prior, denied claim only. Well, unless it’s on a Thursday and the NWQ sends it to Little Rock. Then it’s a 526.

To me, the smart money in VA claims filing demands belts and suspenders. One of these days fate will come back to bite you. When it does, you’re bulletproof.  At DRO hearings in the past, I used to catch flak for the duplicate filings and told I was “clogging up” the VBMS. Moi? Seriously? Every Veteran’s electronic claims file has at least 30 “Where to send your correspondence” 998s, and as many “What you should do if you disagree with out decision.” blurbs per claim.  Besides, what’s a few more megabytes of .pdf ? How many 98-page SOCs have any of you Vets received where they dang near cut down a tree to reprint  Part III and Part IV of the CFR?

VA jurisprudence continues to evolve for the better which is good. The drag is that it’s improving at about the speed of the dinosaurs’  evolution. I have a good old fashioned Legacy Travel Board hearing coming up in Houston in May. I drew VLJ Michael E. Kilcoyne. I read about 200 of his BVA decisions on various subjects to get a feel for how he thinks. You can tell he cut his teeth on about the first 8 years of the CAVC. All his cites are from that golden era. Walsh calls the original seven COVA judges “The Magnificent Seven” and I agree. Some of the most cutting edge stuff you’ll ever cite to was probably formulated in those early years to counteract the overbearing pomposity of the first VA Secretary-Ed Derwinski. The Court had to actually teach him about judicial power, who wielded it and who most assuredly didn’t. Nowadays we understand William H.Colvin or Roger J. Schafrath  but mostly in much newer cites with newer names. Hickson, Shedden and their  progeny have gradually overwritten Caluza from the BVA lexicon but you’ll still see Judge Kilcoyne cite old Mario and his technicolor guerillas. He’s also fond of substituting Jovita Espiritu in place of Benito Layno. Type in Derwinski on my search bar under the medal and you’ll get a wad of golden oldies I wrote years ago. I learned all my law smarts from reading and digesting these antique gems. Judge Kilcoyne and I ought to get along like peas and carrots.

Posted in Equitable tolling, Humor, Important CAVC/COVA Ruling, KP Veterans, Legacy Claims, Presumption of Regularity, Proof of Mailing, SOCs and SSOCs, Tips and Tricks, VA Agents, VA Attorneys, VBMS | Tagged , , , , , , , , , , , , | 5 Comments


Rog on the Radio Show. Jerrell just flashed the Blog sign over Gotham City and I’m en route and inbound.

I have some interesting topics to discuss about Total Disability due to Individual Unemployability or TDIU. There seems to continue to be some misunderstandings about how this works-especially where it applies to Special Monthly Compensation at the S rate.

Put it on your calendar. Two days hence, at the magic hour of 1900 Hrs on the (L)east coast but 1600 hrs on the Left Coast we will commence txmission.

I see several different pathways to  listening. The older method works, I know. That is the timeworn:

347-237-4819 (push #1 to talk to us)

Or the new way, if just to listen, go to here, click on the broadcast link and listen:


P.S. The subject on Thursday will deal with the  problem we see in very old regulations. VA uses the wrong legal standard of review. Once a disease entity is identified and diagnosed, you have service connection. If you ever see the words “acute, treated and resolved before separation” accompanying a denial, you almost always have a CUE Winner. See this attached:

Houston Vet 1991redacted rating

I’ve been puzzling this  since I met Malcolm in the Middle in about 2009 or 10. He went all the way up to the Federal Circuit with this and got his remand back to Fort Sam Fumble- but only for service connection in 2001-not 1991. Since then, we decided to develop it as a CUE to obtain SC in 1991 as it should be.

We began this one in 2017 with a new CUE filing for earlier effective date. I had Malcolm get his mother, a Registered Nurse, to recall his medical state and opine on same when he was discharged on 8/01/1991. Her letter was notarized to ensure it’s submission into evidence later. Sadly, she passed away years ago as we continued to sharpen our VA punji sticks. I just received notice  we have been granted our long awaited Legacy Travel Board hearing before Veterans Law Judge Michael E. Kilcoyne. Judge Kilcoyne has been at the BVA since ten years before God was born. He began getting Acting Member gigs in 1998 and got his wings in January 2004.

This is most excellent. Judge Kilcoyne was a staff attorney at the time Malcolm was rated. He’s more than acquainted with the contemporary CAVC jurisprudence at the time. He has an intimate knowledge of what we are going to argue. The last thing I need is a wet-behind-the-ears VLJ who is going to lean hard on his own staff attorneys for a decision.



Posted in All about Veterans, Humor, KP Veterans, TDIU, Tips and Tricks, VA Agents, VA Attorneys, vARO Decisions, Veterans Law | Tagged , , , , , , , , , , , , , | 3 Comments


In the prior post Home Alone–The AMA, a fellow NOVA member and VA Agent (Jim Radogna)  queried me on the status of the availability of hearings at the AOJ level and how they are conducted now in the post- AMA phase. I promised I would explain my comments further here and clarify it.  Mr. Radogna’s  actual question was:

“I’m confused. Your statement “There is no such thing as a DRO hearing now unless you opted to stay in Legacy. If you want something close, we have the HLR (higher level of review) available…So, a formal face-to-face hearing has evaporated into, at best, an unannounced informal hearing via telephone only if you’re lucky enough to be in the office in Seattle and not in East Bumfork, Michigan at a BVA videoconference with your Veteran.” doesn’t jibe at all with my reading of §3.103 (d). Am I missing something??? What part of §3.103 leads you to believe that Veterans aren’t any longer entitled to a comprehensive face-to-face hearing at the AOJ???

I guess I zone in on comprehensive but that isn’t quite it. The easiest way to portray this is to begin with the pre-AMA §3.103. I’ll start with the actual hearing language where it begins in the old Legacy subsection at  §3.103(c)(1),(2) (pre-2/14/2019):

(1) Upon request, a claimant is entitled to a hearing at any time on any issue involved in a claim within the purview of part 3 of this chapter subject to the limitations of §20.1304 of this chapter with respect to hearings in claims which have been certified to the Board of Veterans Appeals for appellate review. VA will provide the place of hearing in the VA field office having original jurisdiction over the claim, or at the VA office nearest the claimant’s home having adjudicative functions, or,  subject to available resources and solely at the option of VA, at any other VA facility or federal building at which suitable hearing facilities are available. VA will provide one or more employees who have original determinative authority of such issues to conduct the hearing and be responsible for establishment and preservation of the hearing record. Hearings in connection with proposed adverse actions and appeals shall be held before one or more VA employees having original determinative authority who did not participate in the proposed action or the decision being appealed. All expenses incurred by the claimant in connection with the hearing are the responsibility of the claimant.

[§20.1304 deals with a request for a change in representation of the claimant within 90 days following receipt of Notice of Disagreement.]

(2) The purpose of a hearing is to permit the claimant to introduce into the record, in person, any available evidence which he or she considers material and any arguments or contentions with respect to the facts and applicable law which he or she may consider pertinent. All testimony will be under oath or affirmation. The claimant is entitled to produce witnesses, but the claimant and witnesses are expected to be present. The Veterans Benefits Administration will not normally schedule a hearing for the sole purpose of receiving argument from a representative. It is the responsibility of the VA employee, or employees conducting the hearings to explain fully the issues and suggest the submission of evidence which the claimant may have overlooked and which would be of advantage to the claimant’s position. To assure clarity and completeness of the hearing record, questions which are directed to the claimant and to witnesses are to be framed to explore fully the basis for claimed entitlement rather than with an intent to refute evidence or to discredit testimony. In cases in which the nature, origin, or degree of disability is in issue, the claimant may request visual examination by a physician designated by VA and the physician’s observations will be read into the record.”

The last sentence in (c)(2) has been removed and we are no longer granted this tool to have our condition(s) confirmed as debilitating at a hearing- unless….unless you’re still in the Legacy DRO hearing or a BVA hearing path. This isn’t such a loss as I’m zero for five tries both at the Regional AOJ as well as the Board. A good IMO will now have to stand in its stead and be far more “independent” than a VA-provided medical opinion.


Reasonable minds can agree this is not the same language in the newer post-AMA version which I reprint below.

Let’s start with §3.103(c)(1) (post-1/19/2019):

(1) General rule.

VA will include in the record, any evidence whether documentary, testimonial, or in other form, submitted by the claimant in support of a pending claim and any issue, contention, or argument a claimant may offer with respect to a claim, except as prescribed in paragraph (c)(2) of this section and § 3.2601(f).

(c)(2) as mentioned in (c)(1) above says:

(2) Treatment of evidence received after notice of a decision.

The evidentiary record for a claim before the agency of original jurisdiction closes when VA issues notice of a decision on the claim. The agency of original jurisdiction will not consider, or take any other action on evidence that is submitted by a claimant, associated with the claims file, or constructively received by VA as described in paragraph (c)(2)(iii) of this section, after notice of decision on a claim, and such evidence will not be considered part of the record at the time of any decision by the agency of original jurisdiction, except as described in § 3.156(c) and under the following circumstances:

Subparagraph (c)(2) (iii)  covers the contingency of §3.156(c)(1) service department records which have never before been associated with the claims file.

§3.2601(f) acts to close the evidentiary record immediately following issuance of a decision. A higher level of review (HLR) action must rest on the evidentiary record alone forward from the decision date even if new and relevant evidence is discovered prior to the HLR.

From the above, we can see there is no mention whatsoever of  hearings being granted on request or otherwise. The regulation speaks only to  documentary, testimonial, or evidence in other form, submitted by the claimant in support of a pending claim and any issue, contention, or argument a claimant may offer with respect to a claim. Conspicuously absent is any mention of a hearing in person at the AOJ level before employee or employees while conducting a new claim (VAF 21-526EZ), a supplemental claim (VAF 20-0995) or a higher level of review (VAF 20-0996).

This is why I stated the DRO hearing-or any hearing for that matter- is no longer available as it was pre-2/14/2019. The only exception to this rule is that Legacy regulations are going to have to lie in parallel with the new AMA version for at least 50 or 75 years. If a 75 yr. old Veteran wins a CUE from 1968, s/he would be entitled-nay-required to appeal via the traditional Legacy path using the 21-0958 post 3/25/2014. Having two systems creates a paradox in these successful Motions to Revise.

We now find all the hearing related regulations have moved from (c) to (d) in the new post 2/19/2019 AMA version. But wait. Read the red highlighted sentence at the preamble to (1).

(d) The right to a hearing.

(1) Upon request, a claimant is entitled to a hearing on any issue involved in a claim within the purview of part 3 of this chapter…


VA issues notice of a decision on an initial or supplemental claim.

A hearing is not available

in connection with a request for higher-level review under § 3.2601. VA will provide the place of hearing in the VA field office having original jurisdiction over the claim, or at the VA office nearest the claimant’s home having adjudicative functions, or videoconference capabilities, or, subject to available resources and solely at the option of VA, at any other VA facility or federal building at which suitable hearing facilities are available. VA will provide one or more employees who have original determinative authority of such issues to conduct the hearing and be responsible for establishment and preservation of the hearing record. Upon request, a claimant is entitled to a hearing in connection with proposed adverse actions before one or more VA employees having original determinative authority who did not participate in the proposed action. All expenses incurred by the claimant in connection with the hearing are the responsibility of the claimant.


So, we can see a hearing can be requested at the AOJ level but the hearing may not be conducted after the initial decision. There is no mechanism to rebut an adverse finding of fact utilizing the former DRO hearing review method. The hearing, if granted, merely permits the claimant to introduce evidence or testimony in the first instance up until the time of the decision. This sham hearing process could just as easily be accomplished with paper or electronic records. Depriving a Vet of the guaranteed hearing at the AOJ level after a decision has been rendered essentially deprives him/her of that additional step of due process at this stage. Offering one telephone call (unannounced) as a panacea in a HLR venue as being tantamount to an informal DRO review hearing is ludicrous. Absent any requirement of prior notification like a Rule 33 conference, the regulation violates due process by depriving you from participating in your own funeral.  The old Legacy DRO hearings were specifically designed to allow the Veteran claimant to produce new and material evidence which might convince the VA examiner to change his mind locally and thus preserve scare judicial resources for others at the higher appellate venues.

Let me be clear. A HLR hearing which limits you to only debating the existing facts and how they were evaluated limits and constricts the very essence of ex parte justice. It’s the antithesis of a nonadversarial, Veteran friendly venue in which to present our claims.

§3.103(d)(2) pretty much parallels the above (c)(2) subsection:

(2) The purpose of a hearing is to permit the claimant to introduce into the record, in person, any available evidence which he or she considers relevant and any arguments or contentions with respect to the facts and applicable law which he or she may consider pertinent. All testimony will be under oath or affirmation. The claimant is entitled to produce witnesses, but the claimant and witnesses must be present. The agency of original jurisdiction will not normally schedule a hearing for the sole purpose of receiving argument from a representative. It is the responsibility of the VA employees conducting the hearings to explain fully the issues and suggest the submission of evidence which the claimant may have overlooked and which would be of advantage to the claimant’s position. To assure clarity and completeness of the hearing record, questions which are directed to the claimant and to witnesses are to be framed to explore fully the basis for claimed entitlement rather than with an intent to refute evidence or to discredit testimony.

 As Mr. Radogna pointed out, I was remiss in suggesting hearings were no longer permitted at the AOJ level. I apologize for any confusion in that regard. The clear and unmistakable evidence shows they (hearings) are now relegated to the front end of the process before a decision has been made. I’m sorry. I don’t see the value or purpose in this. It combines two processes into one reducing the safeguards. It merely forces a Veteran into two more choices after denial-neither of which permit that magic hearing after a decision on the claim.

Granted, a supplemental claim might cure your deficit such as lack of an Independent Medical Opinion (IMO). Likewise, if a clear and unmistakable error (CUE) occurred in the initial decision, an HLR might cure the error- but only if the adjudicator is knowledgeable enough to discern it. An HLR can be conducted by anyone at a GS 11 level or higher. This is not the DRO review of yesteryear by a knowledgeable GS 13 or 14 with many years under their belts. Wouldn’t it be far easier to suggest the claimant obtain a solid IMO prior to submitting the claim at the beginning?

To my thinking, one should never need a Supplemental claim to cure a defect. Bryant v. Shinseki and §3.103 require the hearing personnel to identify anything missing that might help explore fully the basis for possible entitlement before a denial.

I have to stand by my assessment that no meaningful hearing mechanism now exists to provide the due process Veterans enjoyed under the old pre-AMA version of §3.103. Essentially, the former Notice of Disagreement (NOD) process, as well as a request for a hearing to submit new and relevant evidence, has merely been shoved up the ladder to the BVA. This is the much-touted “Improvement” in the adjudicative process.  I’m not buying it.

It is my opinion, and probably mine alone, that the BVA is already overwhelmed and inundated with appeals. The AOJ has now moved the workload out of the Regional level. This allows them to work on just new, supplemental and HLR actions. Gone is that intermediary step of a second set of knowledgeable eyes looking at exculpatory evidence (including a hearing) which might conserve scarce judicial resources at the appellate level.

The only good that come of this is  a real attorney, in the guise of a Veterans Law Judge, will now be that second set of eyes  and conduct a hearing, if so desired.  I suspect that will produce superior justice which will probably be more error-free than that served up at the AOJ level. Statistics collected to date for 2019 show the choice of HLR or a BVA NOD are just about equal. I don’t care if a HLR only takes two months. To me that’s two months you could have invested in waiting for your docket number. Haste merely makes waste.

I hope that settles the question of meaningful hearings at the AOJ level. I think we were sold a bucket of worms which will result in more errors, less Veteran participation due to ignorance and a marked decline in compensable claims. I’ve queried numerous Veterans Service Organizations locally here in the Tacoma area and none could cogently explain to me what I just recited above.  But then virtually all were unaware that there are higher levels of compensation above 100%- i.e. SMC.

Everyone is entitled to their opinions on whether we are better protected post-AMA than pre-AMA. I don’t make the rules. I’m forced to operate by them. It works no hardship on me personally other than having to learn a new way to skin a VA cat. For my fellow Veterans who are attempting to find their way through this maze, I feel sorrow. Without a Sherpa in the form of a good VA attorney or agent, many Vets are going to find themselves on the outside looking in for eternity.

And that’s all I’m going to say about that.



Posted in Appeals Modernization Act, Complaints Department, CUE, DRO and BVA Hearings, Duty to Assist, Food for thought, Independent Medical Opinions, KP Veterans, Lawyering Up, Lay testimony, Nexus Information, NOVA Attorneys, RAMP Appeals (AMA), Tips and Tricks, VA Agents, VA AMA appeals knowledge, VA Attorneys, VA BACKLOG, VA statistics, Veterans Law | Tagged , , , , , , , , , , , , , , | 4 Comments


View from the cockpit.

Live… From the VA Entertainment Capital of the World… Iiiiiiiit’s asknod! As the title suggests, I’m home alone if you exclude my extended menagerie of pets. Cupcake is off to do her radiation therapy and CT afterwards. I’m recovering from my surgery yesterday to remove the Gozilla-sized kidney stone (16mm) from my leftmost renal architecture. No “I’m so sorry to hear it” platitudes requested. No pity parties. I’m glad to be done of it. I’ve been pissing blood for two months which has saved me from doing monthly phlebotomies in the interim.  With the exception of the abominable global warming  outside today and the fact that I can’t even approach the water closet without my kidney and bladder screaming in advance, I’m fine. Dilaudid takes the edge off …and a little more. I sure wouldn’t want to perform (I don’t practice) law in this altered state but my humor is unimpaired. What I find amazing is my kidney has GPS and even knows I’m in the bathroom. For sure, Dude. I walked in just now to see and it began to hurt in anticipation of an impending urination. Who knew kidneys and bladders have nerves? Not me.   

Princess Pickles just had her first encounter with snow this PM. She’s eleven months now and decided it’s the cat’s pajamas. Not only can you skid on it but you can eat it, too. How cool is that?  The age-old problem of finding the snowball and fetching it is brand new sport for her.

Check it out:

A fellow NOVA attorney contacted me this AM and wants a copy of my killer cites designed to win claims. Every time I run across a real daisy, I copy and paste it into my library. It’s a compendium of case law, statute, regulation, and yes, even the occasional M 21 cite to make my competitors eat Chevron/Auer Deference.  It’s become Dropbox™ -sized now like the Encyclopaedia Britannica. Some folders could be better named but it’s all spur of the moment copy-and-paste grabs while reading other cases and they each require a folder and a .docx. What the hey? It’s cheaper than West Law. Even better, sometimes you find an extraneous quote from a decision that isn’t touted as the bright line precedence… but is equally valuable on some other case you’re working. What I found while reading this recent year’s Morgan v Wilkie 31 Vet App. 162 (2019) is a treasure trove of all manner of cites. Thank you Zach, Amy et al. at CCK. It’s like repaving the old AB v. Brown Road with 2020 thinking and extra legal sprinkles on top.


The subject today is simple. Do VA folks call it Ama like ‘mama’ without the m or do they throw in the i and call it amia like a girl’s name?  By now we’ve all had a heapin’ helpin’ of the AM(I)A and are less than enthralled by it. It’s like being told Baskin and Robbins© is coming out with White Chocolate Macadamia Nut Cookie Ice Creme and they hand you Avocado-Bacon flavored shit on 2/19/19 in its stead. The errors are so mundane and egregious, we (litigators-not VSOs) all are astounded anyone VA can come up with them. I just got back a 526 EZ I used for a CUE and was told to refile it on the “correct” form. This, mind you, from some astute young GS-8 VA Turk who knows what a “prescribed form” really is. Arrgh. My kingdom for some kompetence. It seems I remember David McLenachen  or Judge Cheryl Mason saying it didn’t make any difference because there was no specified form to use. That was in Portland less than 110 days ago. I disremember seeing it in the Fed. Reg.

While rereading the new, improved §3.103 Due Process to grab the (a) for “every benefit that can be supported in law” and insert it into my ‘AB v Brown and progeny’ file, I read down further and came to the part guaranteeing us a right to a hearing.  Thence it dawned on me. While this “right” is still available, it has been enormously truncated. Gone are the days of the DRO Hearing (on or off the record) at the local Puzzle Palace. What we’ve been seeing with our new friend Amia is a lighthearted attempt at ex parte justice. Cupcake calls it “All VA hat and no Wilkie.

Imagine if you will. There is no such thing as a DRO hearing now unless you opted to stay in Legacy. If you want something close, we have the HLR (higher level of review) available. This is a chimera. I get  emails saying “Can you imagine that? The HLR guy emailed me and declines to hold the informal telephone call “conference”. He said nothing would change his mind anyway.” Well, hush my due process. These jackwads invented all this hooey and now are blowing us off. If you truck all the way up to Part III (D)-§3.2601, you’ll find this gem under (h) Informal Conferences

For purposes of this section, informal conference means contact with a claimant’s representative or, if not represented, with the claimant, telephonically, or as otherwise determined by VA, for the sole purpose of allowing the claimant or representative to identify any errors of law or fact in a prior decision based on the record at the time the decision was issued. If requested, VA will make reasonable efforts to contact the claimant and/or the authorized representative to conduct one informal conference during a higher-level review, but if such reasonable efforts are not successful, a decision may be issued in the absence of an informal conference.

So, a formal face-to-face hearing has evaporated into, at best, an unannounced  informal hearing via telephone only if you’re lucky enough to be in the office in Seattle and not in East Bumfork, Michigan at a BVA videoconference with your Veteran. If you want a real scheduled sit down BVA hearing now, you have to go sit on the Washington DC Group W bench of Alice’s Restaurant fame and wait your turn. and wait…and wait…and wait. Welcome to Camp Delay and Deny. Did I mention the I in A.M.I.A. stands for Improvement? The good news is the BVA waiting room at 1425 I street is really buff and freshly remodeled. The chairs are comfy too.

The new AMA surprises are endless and well-concealed over the four corners of 38 CFR. You think they’ve reinvented the wheel when in reality we’re back to horse-drawn carts and nobody knows which side of the road to drive on again. You cannot but wonder how (or why) an “intake specialist” chooses when to say you used the wrong form. They pointedly do not tell you which to use-only that the one you’ve chosen is incorrect. With only two input choices, you had a 50-50 chance of getting it right. So why is it always the wrong one?  With CUE, your odds should go up to 100%-maybe. I refiled my CUE yesterday before surgery on a 995 and can’t wait to see a) another rejection for the wrong form; b) a two-week delay in CESTing it while they try to construe the meaning of “Motion to Revise”or; c) sending it back to me and demanding the client wet ink sign it even though the POA is in the VBMS. This is worse that Forest Gump’s box of chocolates. It’s not that you never know what you’re going to get. It’s that you never know if you’ll get anything.

We’re encountering the same thing at the BVA with 10182s. The Litigation and Support kids call it a 10 182-two number groups- not a one-oh-one-eighty-two. Just for shits and grins, from now on I think I’ll start using the word “Ama”, or better yet, the word Amia and see if I can conflusticate these acronym-obsessed dickheads. How about “Well, I hold his Poah (POA) so I’m confused as to what else I need to discuss this claim, sir.” “……….Ah, poah? What’s a, a what’s a poah Mr. Graham?… Wait.  Did you say her first name was Amia? How do you spell that?” Hiller for HLR? The choices are myriad. Have fun.

“There’s a dog in Wisconsin that tells jokes.”




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