In what is increasingly becoming a struggle to get the VA’s attention when they really should be working your claim (or profess to be actively doing so), my attorney has finally given me the “secret handshake”. I am now one of ordained. In just a day or less, I can make my presence known to the gentleman(men) actively engaged in adducing the M-21 crystal ball on my behalf.
The secret to this will soon be moot in 2020 when VA converts over to the new VBCS or Veterans Bar Code System. It will be paperless and utilize a bar code scanner for your C-files. It was deemed unwise by the hierarchy to try to switch the whole VBMS paper system over to one that didn’t still require 20/20 visual acuity to read the name on the CD boxes. Old dogs, new tricks. You understand. Besides, this might make some of their jobs superfluous so it was deemed technically impossible to mate up a bar code label to a clear CD disc container due to the bright reflection and the refractive error rate of the reader. A solution from the VA’s Central Office-Wide Virtual Suggestion Box (VACO-WVSB) to use an opaque container was found impractical because it would be impossible to determine if a CD was, in fact, inside the container as CDs are known to come in all manner of different weights.
In the interim, while we wait for this modern miracle to be invented and to arrive at ROs everywhere, lawyers have discovered how to penetrate the major ROs and get answers in a relatively short time. Using any standard VA form, be it a 8940, a 21-22a, a Form 9 (these work well), or the new 21-0958 (excellent bait), the VA’s mail room is bypassed. You’re going into the Command Post where the faxes come in. 0958 NODs and Form 9s are perishable items. DBQs are often an excellent choice, too, because they have to check each one to triage it. If your claim is out on the floor being actively worked by a decision of the Court(s) above, they know your last name and probably have your last 4 memorized that week.
If someone peels it off the teletype and announces a “What the hey? Why didn’t he use a 21-4138? Send this over to Bob. VACOLS says it’s his claim.” then the message goes instantly to the MAN. Of course, by 2020, you’ll be able to flash your ID on the touch screen, scan in your personalized bar code and leave a message for the gentleman(men) to return your query.” A vast improvement indeed.

Have Gun, Will Travel
Wire OAK1DRO in 2020