This says it all. If it doesn’t, the mere fact that they never punish anyone for stupidity or misfeasance/malfeasance should be the dead giveaway:
On May 22, a privacy officer in El Paso reported receiving a call “from a very irate owner of a local towing company,” who received by fax 14 pages of medical records for six veterans, with Social Security numbers, home addresses, birth dates and diagnoses.
Such faxes “had been going on for a while,” but when he called before, someone at the VA advised him to “shred and throw away any other documents he had received,” according to the report.
“This is wrong,” he told the privacy officer.
VA officials, who declined to comment, decided to retrain all El Paso employees on faxing documents — their fourth such special session in three years.
This isn’t the shallow end of the gene pool they employ. It’s the alkali dry lake bed of the gene pool they are trying to infuse intelligence into. It simply cannot be accomplished-even after four applications of retraining.

Why are they not fired!