VA Aspire: Data indicates to speed up a claim, the Vet should die.


Yep.  That is what it amounts to.  Since death claims are paid by vA insurance in 2-3 days, if the Veteran wants to speed up his claim, he should die or else wait 253 days and then have to appeal his claim 85% of the time by vA compensation.

Yesterdays article on Aspire  pointed out that the speed in which VA (Life) Insurance claims are processed indicates the backlog problem is highly solvable with a little “motivation” on the part of vA Executives, noting that we do not get complaints from VA execs that their bonuses were 253 days late.

This “motivation” would be that vA execs compensation be tied to the backlog.

Clearly, the vA management does not want to “sacrifice” their own pay or  bonuses to eliminate the backlog for Veterans claims, as this “performance” link has yet to be implemented by vA management.   Where is the “performance” in a “performance bonus” for VA execs?

It amazes me that the same computer”glitches” that cause 253 day delays for Veterans are corrected immediately for VA employees since the VA has accomplished its goal of 100% accuracy with employee compensation with “zero”  late days back in 1808 when the vA was called the Bureau of Pensions under the Secretary of War.

However, there is something amiss in the Aspire program.

Did anyone notice that vA Insurance keeps records of ” high client satisfaction rate” but vA compensation does not?  Why no “client satisfaction rate” with vA compensation?   The “high client satisfaction rate” for vA insurance   is 95.2%, which actually exceeds their goal of 95%.

This means that in order to achieve the Aspire vA insurance goal of 95% satisfaction rate, vA insurance would need to piss off at least .2% of Veteran “clients”.

I can suggest how this be accomplished.  Simply  Transfer these ” vA Insurance  clients” to “vA compensation” , where they will wait at least an average of 253 days for their widows death claim check, which is currently accomplished in 2-3 days.   If a widow waited more than  8 months on her death claim check from vA, (similar to the wait injured Veterans endure now)  surely she would not be a “highly satisfied client”.    Further, if about 85% of these widows had to endure  years of appeals to obtain their death claim check, many of them would be as angry as Veterans who endure these waits for their just compensation.

No, I am not recommending forcing widows wait 253 days for their death claim check, nor am I recommending 85% of these being denied requiring the widow to appeal her death claim check for years.  Instead, I can not see that Veterans who were injured serving our country deserve less than widows, and can not see why the vA compensation is not “upgraded” to be on par with widows death claim checks from vA insurance.

I will speculate the reason the vA does not keep records of “client satisfaction” for vA compensation is that they dont want us to know how bad it is.   I think most homeless Veterans already know how slow vA compensation is, but do they know that if they died, the widow would get a check in 3 days, according to aspire?

This would seem to be the vA’s answer to solving the backlog problem. If the Veteran  simply dies the family will get the insurance check in 3 days, and not have to wait for the long appeal process.

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3 Responses to VA Aspire: Data indicates to speed up a claim, the Vet should die.

  1. Randy's avatar Randy says:

    It might be that we need the cameras, cell phones and other documented evidence that we are indeed a force to be reckoned with. The million man march got front page in most major markets and the television exposure would let the general population in on the VA’s dirty little secret. No where to run and no where to hide. Perhaps through the current mediums of spreading the word we could force a change. I would find a way to go to DC and speak with Filner before hand and see if he might be interested in being a speaker. The current system is NOT WORKING and is set to spiral way out of control. There is a better way to do compensation claims but they want to rehash and try and reinvent old programs which HAVE NEVER worked. Perhaps fellow Vets it is time to hike up our boxers and put the effort into this that it deserves. I just had an ephony – TBS can be the call letters which will stand for Tired of Bull Shit! What do all of you think?

    • Cindy's avatar Cindy says:

      The VA employees at the Columbia, SC, regional office are holding an information rally on August 25 regarding the VA backlog. They want change because what they have to work with is not working. Please go the VA Watchdog website and see the brochure about Columbia VARO. Please send any and all to the rally to support the mission. We look forward to seeing you.

  2. SquidlyOne's avatar SquidlyOne says:

    The insurance form they sent me with the last decision letter indicated I could only get life insurance for my service connected disabilities. Yet the one that could end up killing me sooner than later is the Hep C, which is on appeal for the next x amount of years. No life insurance for that, no sir! But I suppose I have to be eligible to buy it before I can complain about it. Oh, but wait; the deceased can’t complain!

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