VA’s ability to fix problems needs improvement


The VA’s method of fixing problems:  Wait until the Veteran complains to his or her Senator.  Only then, will anything be done about it.

Veterans with “paperwork glitches” don’t have a good way to call someone up and say, “Gee, there is a mistake here. Can’t you correct this?”

Instead, the ultimate answer is always, “No, sir. There is no way to fix your problem”.

Case in point:

http://www.local10.com/news/Veteran-receives-documentation-that-he-s-dead/-/1717324/11981178/-/1481o8f/-/index.html

As long as stuff like this continues, the backlog will grow longer.  That is just Joe Average Vet’s opinion.

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